Information on Fundació ACE's activity during coronavirus pandemic (SARS-COV-2)
Given the exceptional situation caused by the SARS-CoV-2 Coronavirus, the health authorities have given instructions to avoid the maximum number of contacts between people.
The objective is to reduce the risk of contagion and, for this purpose, the ACE Foundation has established the necessary organizational measures to offer telematic care to the users of the different units.
Diagnostic Unit and Clinical Trials Unit
Specifically, regarding the activity of the Diagnostic Unit (Gran Vía de Carles III 85 BIS), all visits will be postponed until further notice and those that cannot be postponed will be carried out electronically.
For any query or change, everyone is asked to use email as a priority to preserve the phone lines for urgent consultations.
- To request general information, contact firstname.lastname@example.org
- To request a medical report contact email@example.com
Diagnosis and therapeutic plan can also be found in the report that is delivered at the end of each visit.
- To reschedule visit firstname.lastname@example.org
- To renew the medication or related questions write to email@example.com
- To contact in cases that require an immediate response, you can contact the email firstname.lastname@example.org or call 93 439 47 20 from 9 a.m. to 6 p.m.
If you cannot contact us you can call the following numbers:
- 012 for general inquiries
- 061 for health or coronavirus consultations
- 112 for emergencies
Day Care Unit: Day Center, Day Hospital and Memory Workshops
Starting next Monday, March 16, the Daycare Center and the Daycare Hospital will be closed until further notice.
It is an exceptional and temporary measure that obeys the guidelines of the national health authorities with the aim of avoiding new cases of contagion.
Whenever there is a possibility, Fundació ACE's team will maintain telephone contact with the users to monitor their progress and guide them in activities and exercises to do at home.
Likewise, the team of the Day Care Unit has contacted and will remain in permanent contact with the families in order to be able to advise and guide them as necessary.
The importance of prevention
We must remember that people over 65 are a vulnerable group and that is why it is recommended to follow the prevention instructions that can be found on our website.
Fundación ACE's team appeals to the prudence of users and their families in order to comply with the indications and safety measures to protect the elderly, a group at risk of contagion from the coronavirus (SARS-COV -2).